How do I return or exchange an item?

Returns & Exchange Policy:

We truly hope you'll enjoy all of your Organic Reverence products!

  • Currently Organic Reverence has a 30 day money back guarantee on all of our personal care products, including single note essential oils and blends, UNLESS your item has arrived damaged. If your order has arrived damaged, please call or email Customer service at CS@OrganicReverence.com or 866-589-1753, within 7 days of receiving your order to exchange. Please inquire before making a purchase and choose your products carefully. We will soon be offering trial sizes of our all of products.
  • When in doubt if purchasing a gift, it is always best to purchase an Organic Reverence eGift card.
  • Quality is very important. We make all our body care products in small batches and have a quick turnover with a guaranteed 2-4 year shelf life, if you feel something has gone rancid or smells amiss upon opening, please call or email Customer service at CS@OrganicReverence.com or 866-589-1753 within 7 days of receiving your order to exchange. We are confident that we can work together to find a satisfactory solution. Always save the original packaging your order came in, for postal mishandling concerns.
  • We offer refunds and/or exchanges on jewelry items and ceramic accessories that are returned within 14 days, from Checkout date, in the original condition they were received. Please contact Customer Service at: CS@OrganicReverence.com for a return authorization before sending anything back, otherwise the return or exchange may not be accepted. Any items sent back must be packaged accordingly to prevent damage, otherwise it will not be accepted. We recommend using delivery confirmation when shipping packages. We will refund your purchase price (less shipping) via your original payment as soon as we receive the item in it’s original condition.